Who We Are:
When do we collect personal information?
We may collect personal information about you as follows:
- If you complete any forms on our website, we may collect your contact details and other information you provide on the form.
- If you contact us by any other means (including face-to-face meeting, email, letter or telephone), we may keep a record of that contact and the information you provide at the time.
- If you are connected to us by social media (e.g. LinkedIn), we may keep a record of the information you provide through social media.
- If you (or the organisation you work for) instruct us to undertake consulting services, we will collect information about you that is relevant to the work you have instructed us to undertake. This will be primarily business contact information, any other information is usually, but not always, outlined in the contract for our consulting services. The information we collect may be received from third parties if they are undertaking consulting work in collaboration with us relevant to you and the exchange of this information is necessary for us to successfully complete the work.
- If you (or the organisation you work for) is undertaking consulting work in collaboration with us, we may collect information about you that is relevant to the project. This will be primarily professional contact information.
What personal information do we collect?
When we collect personal information, this may include:
- Name, title, professional qualifications, honours.
- Organisation(s) that you represent or are employed by.
- Position that you hold within the organisation(s).
- Contact details, including email, telephone numbers, address, website, and social media.
- Details of prior contacts between us and you, or other information relevant to how we are connected (e.g. mutual contacts).
Other than as described in this policy, we do not collect personal information from third parties.
Other information collected via our website & Cookies:
Links to other websites:
How do we use your personal information?
We are a business that provides consulting services under contract for other businesses or organisations. We use personal information in the following ways:
- We collect personal information in order to be able to run our business and undertake projects that we are contracted to undertake.
- We will use personal information in order to confirm, set-up, and maintain a business relationship with you (or the organisation you work for). We may use this information to inform you about changes in our organisation on the basis that this is compatible with our original use of your information.
- If we are contracted to provide consulting services, we will use the information you provide to enable us to carry out our contractual obligations to you (or the organisation you work for).
- We will use any third-party personal data collected in the course of providing consulting services to fulfil our contractual obligations to our client.
We do not share your personal information with third parties unless:
- We are legally obliged to do so (e.g. by UK authorities – HMRC, police, Courts).
- We are working (with your knowledge) with other consultants jointly or in partnership on a project that involves you (or the organisation you work for) and where the partners will require the information to be able to undertake their parts of the contracted work.
We do not undertake direct marketing campaigns and so do not use personal information for that purpose.
How do we store your personal information?
Personal information is stored on one laptop computer that is password protected. This data is backed up regularly (usually weekly) to separate hard drives that are stored in the safe in the Company’s office. We do not back-up personal information to the “Cloud”.
We have put in place procedures to regular check our computer system for spyware, malware, viruses, etc. to ensure that information stored by us is protected from these types of software. Access to the data is restricted to employees of the company (currently only the Managing Director).
Some of the information that you provide to us will be transmitted electronically. We would remind you that information transmitted in this way is not completely secure and, although we will do our best to protect any information transmitted in this way, we cannot guarantee its complete security.
How long do we keep your information?
We review the personal information that we hold in our system every six months and delete any that is out-of-date, refers to individuals or organisations that we are unlikely to be in contact with in the foreseeable future, or who have requested that we remove their information from our systems.
What are your rights to the personal information that we hold?
You have the right to:
- Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data that we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data that we hold to be corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data (in whole or in part). This enables you to ask us to delete or remove personal data from our systems when there is no good reason for us to retain or continue to process it. Please note that we may not be able to delete your information for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your personal situation which makes you want to object to processing on this ground as you feel that it impacts your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your personal information that overrides your rights and freedoms.
- Request restriction of processing of your personal information. This enables you to ask us to suspend the processing of your information in the following situations:
- You want us to check the information accuracy
- Our use of the data is unlawful but you do not want us to delete it.
- You need us to retain the data even though we no longer require it as you need it to establish, exercise, or defend legal claims.
- You object to our use of your data but we need to verify whether we have an over-riding legitimate reason for using it.
- Request transfer of your personal data to you or to a third party.
- Withdraw consent at any time, where we are relying on your consent to retain the data.
You have the right to complain to the Information Commissioners about the way in which we collect and use your personal data. They can be contacted at www.ico.org.uk/concerns or by telephone at +44 (303) 123 1113.
Changes to this policy:
This policy is effective from 01 July 2018. We may update it from time to time and updates will be posted to the relevant page of our website.